One of the India’s famous home delivery food application Zomato and a hotel named ‘Hotel Preet Punjabi Swad’ in Pune fined Rs 55,000 by a consumer court for delivering non-vegetarian food to a lawyer Mr. Deshmukh who had ordered a vegetarian dish.
The consumer court directed food delivery app Zomato to pay the fine within 45 days to city-based lawyer Shanmukh Deshmukh who was delivered non-veg food not just once, but twice, as reported by IANS.
According to Zomato, the lawyer complained against the food delivery app to defame it as it had refunded his amount.
Zomato told consumer forum stating that the error lay with the hotel which supplied the wrong dish, but the forum considered it to be equally guilty. The hotel, however, admitted its mistake.
Hotel and food delivery platform Zomato were directed to pay Rs 50,000 for deficiency in service and the remaining amount for mental harassment.
Source: TOI